Administrative Volunteer Role Requirements


To provide administrative support at the Victim Services of York Region (VSY) office (s).


  • Available during VSY office regular business hours (weekdays 9am-5pm) to assist at the VSY office location
  • Excellent office skills which include: typing; computer and printer knowledge (minimum of Microsoft Word, but Excel, Access and PowerPoint knowledge and experience would be an asset); photocopier use; fax machine use; filing; answering telephone enquiries; greeting visitors
  • Excellent verbal communication and interpersonal skills
  • Successfully complete a written test and a computer test
  • Resident of York Region
  • 16 years of age or older
  • At least 2 years since any personal traumas
  • Provided a York Regional Police conducted Vulnerable Sector Screening Letter to VSY
  • Provided at least 3 references
  • Must have attended a personal interview with the VSY screening panel
  • Successfully attended Tier I training provided by VSY and refer to Office Administrative Binder as required
  • Commit to at least one year of service
  • Familiarity and compliance with VSY Policies and Procedures and any and all updates, including but not limited to confidentiality obligations and safety procedures
  • Provide a minimum of 10 hours of Administrative Assistance at VSY office per month
  • Complete and submit any required documentation, including signing in and out for shifts
  • Attend and participate in all required Volunteer Meetings held the third Wednesday of every month
  • Be available to document and prepare minutes from Volunteer Meetings
  • Participate in all evaluation/supervision requirements